Importing - Exporting offers help to create and edit many offers at a time. No more time-consuming to manage your offers.

When you first enter Custom Up-Sell or Custom Cross-Sell managing page, click on the "Action" button on the left-hand:




While hitting Export button, all of your current offers will be downloaded to your computer as a csv file, later on, you can adjust this file (editing existing offers/ creating new ones) and then hit Import to upload the file. Or you can download and view a sample product CSV file to use as a template for creating your own. All of the offers will be updated according to the CSV file.


1. Custom Up-Sell CSV file sample


CSV file template


 Each matching field with each step of offer creation are explained below:
  • ID: Offer's ID on our system. If you are editing an existing offer, this field will be already filled. If you are creating a new offer, you can fill '0' or 'New'.
  • Name: Offer's name - this will not show on your offer, just to help with easier offers management.
  • Message: this message will show on the offer popup, so you can choose a cheerful message to motivate your customers. The only variable supported in this message is {{product name}} - it will be automatically generated in your storefront.
  • Click action: this field reflects how your cart is updated after customer Add to cart Up-Sell item:
    • Add another product to cart - If a customer ads Up-Sell item to cart, target product will remain and not be replaced in cart
    • Replace_product: Alternate target product - If the customer adds Up-Sell item to cart, target product will be replaced by Up-Sell item in the cart.
  • Target type:  items having Up-Sell offer applied
    • products: specific products on store.
    • collections: specific collections on store.
    • smart_collections: a grouping of products defined by simple rules set by shop owners


  • Target ID: product ID or collection ID of the Up-Sell item (How to get this ID will be instructed below).
  • Offer type: Up-Sell item.
    • products: specific products on store.
    • collections: specific collections on store.
    • smart_collections: a grouping of products defined by simple rules set by shop owners
  • Offer ID: product ID or collection ID of the Up-Sell item (How to get this ID will be instructed below).
  • Discount product prices: this field reflects the lower price applied to the Up-Sell item.
  • Active: offer's status - 1 is on and 0 is off.

2. Custom Cross-Sell CSV file sample:


CSV file template


  • ID: Offer's ID on our system. If you are editing an existing offer, this field will be already filled. If you are creating a new offer, you can fill '0' or 'New'
  • Name: Offer's name - this will not show on your offer, just to help with easier offers management.
  • Message: this message will show on the offer popup, so you can choose a cheerful message to motivate your customers.
  • Product ID: ID of all products included in Cross-Sell bundle.
  • Discount price: preferred price applied if a customer adds the whole Cross-Sell bundle to cart. If you don't want to offer discounts for your cross-sell offers, leave it as blank.
  • Active: offer's status: 1 is on and 0 is off.

3. How the get product/ collection ID:

  • When you open a product in the Shopify back-end, the last numbers in the URL link is product ID.


    Product ID

  • The same with product ID, when you open a collection in the Shopify back-end, the last digits in the URL link is collection ID.


    Collection ID


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