To Whom? 


This campaign will send thank-you emails to customers who either sign up for an account or make their first purchase in your store. In order to this campaign to work correctly, customer segment is decided by our algorithm and cannot be changed. 


When?


Happy Email helps to send a thank-you email from you to your customers automatically. There will be 2 situations that customers receive Happy Email after 30 minutes delay:


1. Customers register on your store after you install the app

2. Customers make the first purchase (but not register yet) on your store after you install the app


Note: Happy Email only sends emails to new customers after your install the app, which means admin accounts or accounts that already exist on your store won't receive thank-you emails. 



How to test?


If you want to test Happy Email on your site, please complete an order or sign up for a new account with a new email address. You'll see a thank-you email after 30 minutes. 

Please take note that Happy Email only works to new customers, which means admin accounts or accounts that already exist on your store won't receive thank-you emails.