Quick Facebook Chat is simply an app you added to your store for your customer to have an option to engage with you through Facebook. All notifications and messages will be on your Facebook page. Hence, when customers contact you through it, their messages will be directed to your Facebook page itself and you are able to revert to them through your Facebook page.


To receive notifications on mobile, you have to install Facebook Page Manager App. Please refer to the link below to download the app according to your phone's operating system. 


IOS: https://itunes.apple.com/en/app/facebook-pages-manager/id514643583?mt=8

Android: https://play.google.com/store/apps/details?id=com.facebook.pages.app


Then, follow the instruction below to get notification from your store on your mobile's messenger app using Quick Facebook Chat


1. Click "Settings" on the upper right corner of your Fanpage.


Page Settings

 2. Go to the Notifications tab and adjust the notification settings and make it fit your needs.


Facebook Notification Settings



To have a better management with your Facebook page, nothing is better than consulting the guidance by Facebook. Just follow the link below to know how to manage Facebook message. 


https://www.facebook.com/help/988319821208361/


Cheer,


>> Connect with customers & convert them into sales via Facebook Messenger right on your store with Quick Facebook Chat. Get the app for FREE.