Your Facebook page settings have been set with restrictions and it’s not a public page
We were talking with a prospective client the other day and they couldn’t understand why they had to be logged in, to view their Facebook pages. Of all the social media websites, Facebook has the most amount of changes, and it can be a lot to keep up with! Since we get this Facebook question so much, we thought we’d address it here to help others.
If people need to log in, in order to see your Facebook page, then your page settings have been set with restrictions and it’s not a public page. The good news is, you can fix this!
We’re talking about Facebook Business Pages, not personal profiles. If you’re not sure if your Facebook page is view-able to the general public, then give it this quick test:
Go to Facebook, check to see if your logged in, and if so just click on the drop-down menu next to “Home” on the right hand side, scroll down and click logout.
Log out of Facebook
You may want to clear your cache (on your browser) as well.
Now enter in your Facebook URL, and when it pulls up your page do you see the generic Facebook page asking you to sign up or login? Or, do you actually see your page, but it has an option to log in on top?
Below are two images. The first one shows a public page, while the second one shows a restricted page. If your page has restrictions, then the user will need to be logged in to view your page.
Adjust Facebook Settings
1. Log in to Facebook
2. Go to your page
3. Click “Settings”
4. Click “General” on the left hand side
- “Country Restrictions”: If you have a restriction your page will not be public. Someone must be logged in, in order to view your page.
- “Age Restriction”: If you have a restriction your page will not be public. Someone must be logged in, in order to view your page. If you page is for a bar is alcohol related you must choose “alcohol restriction” which means your page will not be public. If you don’t go with it’s proper restriction you put your page and your business at risk for not being compliant. Bummer, we know!
- “Page Moderation”: If there is anything written in that box, your page will not be public. Someone must be logged in, in order to view your page.
- “Profanity Filter”: If you have selected an option other than “Turn off” your page will not be public. Someone must be logged in, in order to view your page.
Those are the 4 reasons that your Facebook page would require someone to log in in order to see your page.
See image below. Here are the four areas of restrictions.
Please adjust these settings and try to open your Facebook page again with a new private window to make sure it works.
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