A session is a group of user interactions with your website that take place within a given time frame.

  • A single visitor can open multiple sessions. Those sessions can occur on the same day, or over several days, weeks, or months. As soon as one session ends, there is then an opportunity to start a new session. A session will end after 10 minutes of inactivity or when visitor closes the tab.
  • One session lasts until there is no activity for 10 minutes. For example, when a visitor,  John for example, visits your site,  Insightful starts counting from that point. If 10 minutes pass without John having any kind of interaction, the session will end. However, each time John interacts with an element, Insightful will reset the expiration time by adding another ten minutes from that interaction.