If Happy Email automatically turns off or you can not turn it on, there might be the reasons:

1: You have not completed your Sender Info settings yet. 

2: You have just changed some Sender Info settings before this issue.


Kindly note that if your Sender Info does not set up properly, the app will temporarily turn off itself until you edit the setting accurately. Therefore, please review your Sender by visiting App dashboard >> Edit Sender Info.



Still having trouble? Free free to contacting us at hi@beeketing.com to get support. Our customer success agent and engineer staff will fix this issue for you within 24 hours.


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