If Happy Email automatically turns off and you can not turn it on, there might be some reasons behind that:


1. You have not completed your Sender Info Settings yet. 

2. You have just added new information with the wrong format in Sender Info.


Kindly note that if your Sender Info has not been configured properly, the app will temporarily turn off itself until you edit the settings accurately. Therefore, please review your Sender by visiting App Dashboard >> Edit Sender Info and try clicking Save again.



Still having trouble? Free free to contacting us at hi@beeketing.com to get support. Our customer success agent and engineer staff will fix this issue for you within 24 hours.


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