It is required that the owner email is a non-personal email because free email providers like Yahoo, Gmail, or AOL Mail, have adopted strict DMARC policies to prevent spam and spoofing. You don't need to have access to this email because we send emails on your behalf from our server. We recommend you use Owner email in this format {firstname}@{yourdomain} or {firstname}.{shopname} (this is a domain we prepared for you in case you don't have your own domain).

Since reply-to email is your real email address, you will get customer's replies and be able to correspond with them.

Simply make this change, Happy Email will properly work for you afterward.

Send personal thank-you emails from Store Founder to impress new customers with Happy Email for FREE.